Service & Support agreement
smartProduction –Our Service & Support agreement
All equipment supplied by smartTec are supported with the backup of a dedicated service team of in total 30 certified professional engineers.
All of our engineers are trained by the original equipment manufacturers to install machines, provide operator and maintenance training, fault find to component level, attend emergency breakdown visits and carry out routine service work.
We also source a full range of spares for the equipment we supply.
Description of our Service proposals
- Inspection and preventive maintenance
- Corrective maintenance
- Education and machine training
- Parts supply/express service
- Calibration services
- In-house tests
- Periodical analysis
- Process-support
- Online support
- Software support
- 24 Hours Service including weekends and public holidays
Our general conditions of sale apply to all our activities.
They will be sent to your at your request.
For all support issues please contact info@smarttec.dk
